Applications Products Services Support About EuroSim Forum
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Applications Products Services Support About EuroSim Forum |
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ServicesEuroSim MaintenanceTaking out a maintenance contract for EuroSim ensures that support is available from the Help Desk, that regular updates for the EuroSim product are received and also provides the opportunity to attend EuroSim User Group Meetings. A maintenance contract ensures that any regular updates to the EuroSim product will be received. This includes both patches (for bug fixes) and extensions to existing functions. It is anticipated that such updates will occur at least twice per year. Updates will be supplied on CD or via the eurosim.nl server and will include instructions for the full installation procedure and a description of the changes. User Group Meetings are held approximately every 12 months, and will usually be scheduled to occur in the month prior to a new release. In addition to describing the features of new releases, the user group will sometimes include workshops on selected topics and also aims to stimulate discussion between the various user groups. It is also the intention to encourage presentations from the EuroSim user community, to illustrate how EuroSim is being applied and used within particular applications. 
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